I’m a passionate problem-solver who thrives on making life simpler and better for users through thoughtful design. With over 20 years of experience, I’ve collaborated with global giants like Pfizer, Stanford, Leidos, and Sunbelt Rentals (think $15B+ in revenue) to craft user-centered solutions that resonate with diverse audiences.
I dive into every stage of the design process—leading engaging discovery workshops, shaping intuitive information architectures, and designing stunning, user-friendly interfaces—with a knack for listening deeply to stakeholders and users alike. My superpowers? Empathy that connects me to customers’ needs, a laser focus on detail, and a collaborative spirit that sparks seamless teamwork. I’m adaptable, always meeting deadlines with minimal supervision, and I bring a fun, creative energy to high-stakes projects.
If you've made it this far, I must have your attention, so let me end with this: I'm always open to the right opportunity if it comes along. So if you think I could be the Homer to your Marge, contact me at hugh@interactionhero.com or 208-850-4525.
Any resemblance to persons living or dead is purely intentional.